downtime
A dead machine costs a whole day
One laptop will not boot. Someone drives it to a shop and waits three days, unable to bill, quote or answer clients.
Managed IT for businesses with 5 to 50 employees
IT stops being your problem.
We monitor, patch and secure every computer, network and Microsoft 365 account your team uses. Onsite in Prescott. Remote anywhere in the US.
US-based, owner-operated, security-first.
No obligation. No pressure. You keep the report either way.
Trusted locally
Clients and partners who know our work
- Business of the Week at National Bank of Arizona
01 / Sound familiar?
Right now, your IT guy is whoever is least busy.
Nobody neglects IT on purpose. There is just nobody whose job it is, so it lands on the office manager, the owner, or nobody, until something breaks badly enough to stop the day.
exposure
Nobody knows if the backup works
It says it is running. It has never been restored from. The most common thing we find, and the most expensive to find late.
risk
One fake invoice away
Email fraud does not need a hacker. It needs one employee, one convincing invoice, and no two-factor on your email.
02 / What you get
One flat monthly fee. Your whole IT department.
Not hourly. One monthly agreement covering everything below, so costs stop spiking when things break.
- A predictable bill you can budget
- Problems fixed before you notice them
- One number to call, answered by someone who knows your setup
Onsite support
A technician in your building. Some things cannot be fixed over a screen share.
Microsoft 365
Licenses, new hires, departures, logins, Teams and file sharing. We own it, not your office manager.
Backup and recovery
Offsite, encrypted, and tested on a schedule, with proof we can show you.
Threat monitoring
Security software on every computer and server, watched and responded to, not just installed.
Email security and staff training
Filtering plus short, regular training. Your people are the last line that matters.
Network and firewall
Updates, remote access, guest Wi-Fi, all documented so you are never locked out of your own network.
Quarterly IT planning
Every quarter: what is aging out, what it will cost, what comes next. Most small providers skip this. It is why your IT spend stops being a surprise.
03 / Evidence
People here will vouch for us by name.
Astra Tech Support has been an incredible partner for the Phippen Art Museum. They’re responsive, knowledgeable, and genuinely invested in making sure our technology works reliably so our staff can focus on what we do best. Whenever we have an issue or need guidance, we know we can count on Astra to get it handled professionally.
His computer knowledge and experience are by far the best I have ever had in my 35-year career of business.
Taylor is an Ambassador at the Center for the Future, endorsed by Dr. Jon Haass, cybersecurity researcher and educator.
Experienced
Trained at one of the largest IT providers in Los Angeles
100%
US-based. Your data and your support both stay here
Proactive
We find and fix problems before they reach your team
Security+
CompTIA Security+ certified
04 / Recently
Where we have been.
Prescott Chamber of Commerce
Ribbon cutting at the Center for the Future
Taylor joined the Chamber ribbon cutting for the reopening as an Ambassador of the Center.
Embry-Riddle, NASA and NSF
Aerospace Cybersecurity Workshop
A working session on aerospace and critical infrastructure security, at Embry-Riddle in Prescott.
Community talks
We teach scam prevention for free
Taylor presents on scams and safe technology around Prescott, including talks with the Yavapai County Sheriff’s Office. The same material we train your staff on.
05 / How it works
Three steps. We do the IT work.
-
We look
90 minutes onsite. We check your computers, backup and email security, then hand you a report with the risks ranked worst first.
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We take over
One flat monthly price, agreed before we start. Urgent gaps closed in the first two weeks. No transition fee.
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You stop thinking about IT
Your team calls one number. We patch, watch and fix in the background, and plan each quarter with you.
06 / Why Astra
Big-company IT, delivered like a neighbor.
National providers sell good tools and a call center overseas. Local shops answer the phone but cannot build real security. We do both, because we came from both.
- US-based, every callThe person who answers is the person who knows your setup.
- White-glove by defaultPlain English, clean work, and we follow up. Not an upgrade tier.
- We live herePrescott is our home, not a sales territory. You will run into us at the bank.
Founder, ASTRA Technologies LLC. Formerly help desk and procurement at one of the largest IT providers in Los Angeles.
07 / Fit
We are deliberately not for everyone.
This is for you if…
- You have 5 to 50 employees on computers and no IT person
- You are in the Prescott area, or anywhere in the US if remote support works for you
- A day of downtime costs you real money
- You would rather pay a predictable monthly fee than gamble on emergencies
- You want the truth about your risks, even the expensive ones
This is not for you if…
- You want one-off help with a home computer. We no longer offer it
- You are shopping on the lowest hourly rate
- You want unsupported hardware kept alive instead of replaced
- You need 500 computers managed. Call us in a few years
08 / The offer
Find out where you stand. Free.
About 90 minutes at your office, then a written assessment of your computers, backups, email and network, risks ranked and fixes priced. No contract, no pressure. The report is yours either way.
- No obligation
- Keep the report
- No fee to switch
- US-based